Gaming is entertainment — not a burden or something to fear losing. soltbaje believes every player can enjoy gaming safely and responsibly. Our tools and guidelines are here to help you stay in control.
At soltbaje, we believe online betting and gaming is truly enjoyable only when played with full awareness and control. Responsible play isn't just about following rules — it's about maintaining complete control over your time, money, and emotions. When gaming starts causing stress or anxiety instead of entertainment, that's a sign something isn't right.
Thousands of players enjoy Sports Betting and casino games on our platform every day — all with one goal: to have fun. But we know that some people can sometimes lose control. That's why soltbaje has built a comprehensive responsible gaming framework for players in Bangladesh — with the tools, the support, and most importantly, the commitment to stand by your side.
Gaming addiction is a real issue that can affect anyone — regardless of age, profession, or financial situation. Research shows that a small but significant portion of online gaming users may develop problematic gaming behavior at some point. This can have a serious impact on family life, relationships, careers, and mental health.
Responsible gaming at soltbaje is more than a policy page — it's a core part of how we operate. We believe a happy, healthy player is our greatest asset. That's why every feature, every offer, and every decision we make keeps our players' long-term wellbeing in mind.
Remember: The first rule of responsible play is this — gaming is never a solution to financial problems. If you're under financial stress, step away from gaming during that time.
Soltbaje strictly prohibits anyone under 18 from registering or playing. Age is verified at the point of registration, and KYC documents are requested in any cases of doubt. If a parent or guardian suspects their child is using the platform, please contact us immediately — we'll take action without delay.
If you have children at home, make sure your device is password-protected and your account is logged out. You can also use third-party parental control software to restrict access to specific websites.
Caution: Avoid gaming while under the influence of alcohol or drugs, or during periods of emotional distress. Decisions made at such times can lead to regret later.
Our support team is always here. No matter how small the issue, don't hesitate to reach out.
support@soltbaje.com
We've built a range of effective tools to help keep your gaming experience safe and enjoyable. You can activate any of them at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Limits take effect immediately once set, but any increase requires a 24-hour waiting period.
Set a spending limit before you start playing. Deciding how much you're willing to bet over a given period helps protect you from impulsive decisions and keeps your play planned and in control.
Set a limit on how long you play in a single session. Once that time is up, you'll receive an automatic alert or your session will end, giving you a chance to take a break.
If you feel like you need a short break, take a cooling-off period of 24 hours to 6 weeks. During this time, you won't be able to log in or place bets, but your account will remain active.
If you need a longer break, you can choose a self-exclusion period ranging from 6 months to 5 years. During this time, you won't receive any promotional emails either. For more serious cases, permanent account closure is also available.
You can view your betting history, win/loss summary, and total spending for the past 30, 60, or 90 days at any time. This helps you stay aware of your own behaviour.
Gaming addiction rarely develops overnight. It builds gradually through small changes over time. Watch out for these warning signs:
Chasing Losses: Feeling the urge to keep betting after a loss just to win back what you lost — this is the most common and dangerous warning sign.
Spending Beyond Your Budget: Repeatedly spending beyond a pre-set amount and convincing yourself it's "just this one last time."
Myths about gaming: A tendency to hide gaming activity or spending from family or friends.
Neglecting Relationships & Responsibilities: Prioritising gaming over time with work, family, or friends.
Borrowing Money: Borrowing money from others or dipping into savings just to place bets.
Restlessness When Unable to Play: Feeling irritable, anxious, or moody when you're unable to play.
Seeing Gaming as a Solution to Problems: Turning to gaming to escape the stress or frustrations of everyday life.
Set a budget before you place any bets — and stick to it. Never bet with a credit card or borrowed money.
Never think of gaming as a source of income. It's entertainment, not a way to make money.
Stick to time limits. Avoid long uninterrupted sessions — take breaks in between.
Don't chase your losses by placing more bets to try to recover what you've lost.
Avoid gaming when you're feeling mentally or physically unwell. A clear head leads to better decisions.
Review your gaming history regularly and stay aware of your spending patterns.
Spend time with family and friends. Gaming is just one small part of life — relationships come first.
If you feel like you're losing control, contact us immediately or activate self-exclusion.
Read through the questions below and answer them honestly. This isn't a medical test — but it will help you understand where you stand.
Are you repeatedly spending more than your set budget?
Do you find yourself chasing losses by placing bigger bets to win back what you've lost?
Is gaming interfering with your sleep, meals, or daily routine?
Are you hiding your gaming activity from family or friends?
Do you feel restless or irritable when you can't play?
Has gaming caused financial or relationship problems for you?
If you answered "yes" to two or more of the questions above, please reach out to us or use the self-exclusion tool. Asking for help is always the smartest move.
Gaming should be fun and enjoyable — not stressful.
A loss is disappointing, but life goes on as normal.
Play stays within your set budget and time limits.
Open conversations with family and friends are always an option.
Life is rich and fulfilling beyond gaming.
You can stop yourself before going over your limits.
We don't just follow the rules — responsible play is at the heart of everything we do on this platform.
All users' ages are verified at registration. No one under 18 is permitted to open an account under any circumstances.
Our system automatically detects unusual betting patterns, and our team will proactively reach out if needed.
Users who are self-excluded or in a cooling-off period will not receive any bonuses or promotional offers.
Your gaming information is completely confidential. If you seek support, it is never shared with any third party.
Our customer support team is specially trained in responsible gaming and ready to help with empathy and care.
All our terms are written in plain language. No hidden conditions — what you see is what you get.
The questions we get asked most about responsible gaming.